Return Policy

No Returns or Exchanges

All sales are final. We don’t accept returns or exchanges on any products.

This includes:

• All consumable and/or perishable products
• Items that were returned to us due to incorrect or incomplete address info
• Orders delayed/ missed due to lack of a gate code or apartment number.

Once a package has been in the mail for too long, we can’t guarantee it’s safe or fresh—so it can’t be reshipped or refunded.

Cancellations & Refunds (Before Shipping)

Need to cancel? No problem—as long as we haven’t shipped it yet.

• You can cancel and get a full refund up until your order ships.
• Most orders ship within 48 hours, so email us immediately if you need to make a change.
• Once tracking is generated, it’s too late to cancel or adjust your order.

Custom orders are not eligible for cancellation or refund since they’re made-to-order.

Still need help?
Hit us up at smokebreakeats@gmail.com or DM @smokebreak.co. We’ll always do our best to keep things fair and friendly.